Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trey Easter

Trey Easter

October 2, 2025

5  out of  5
rating by Trey Easter
"I've been with Marcelo's agency for nearly 15 years and the level of service and care has been top notch. Lilly, Hortencia, and Daphene are friendly, professional, and are like an extension of my family. Highly recommend."
We responded:
"Thank you so much for these kind words. We look forward to continuing to provide you with excellent service! "
Profile photo of jesus mejia

jesus mejia

September 26, 2025

5  out of  5
rating by jesus mejia
"I had a great experience with Maxiel Allen , the service that she provides is really professional, communication has been great, always explaining everything clearly . Great job for Maxiel Allen"
We responded:
"Thank you so much for these kind words. We look forward to continuing to provide you with excellent service! "
Profile photo of Natalia Zayed

Natalia Zayed

September 25, 2025

5  out of  5
rating by Natalia Zayed
"Selecting State Farm as my current insurance provider was a decision made after having a highly satisfactory experience with my agent Maxiel who took the time to thoroughly explain every detail to determining my insurance requirements. Her patience and knowledge were greatly appreciated"
We responded:
"Thank you so much for trusting us with your insurance needs."
Profile photo of PoPSM0K3

PoPSM0K3

September 25, 2025

5  out of  5
rating by PoPSM0K3
"I had an excellent experience working with Maxiel Allen on purchasing my insurance policy. She was professional, knowledgeable, and patient, taking the time to explain all of my options and making sure I felt confident with my decision. Maxiel answered all my questions clearly, never rushed me, and genuinely cared about finding the right coverage for my needs. I would highly recommend her to anyone looking for an insurance policy."
We responded:
"Thank you so much for these kind words. We look forward to continuing to provide you with excellent service! "
Profile photo of Dayanna Gomez

Dayanna Gomez

September 24, 2025

5  out of  5
rating by Dayanna Gomez
"Maxiel just provides the best service and experience. The way she explains every policy just makes it so much easier to understand."
We responded:
"Thank you so much for these kind words. We look forward to continuing to provide you with excellent service! "
Profile photo of Jorge De La Garza

Jorge De La Garza

September 24, 2025

5  out of  5
rating by Jorge De La Garza
"I have been a customer of State Farm for several years and presently have several auto and home insurance policies. My sales representative is Maxiel Allen. Ms. Allen has always been very professional and attentive to my insurance needs and requirements. Through her expertise in the insurance industry, she has saved me and my family money as well as time. I highly recommend Ms Allen to anyone that's looking for excellent service and to save money in insurance policies."
We responded:
"Thank you so much for these kind words. We look forward to continuing to provide you with excellent service! "
Profile photo of Angela Alfonso

Angela Alfonso

September 24, 2025

5  out of  5
rating by Angela Alfonso
"Maxiel Allen is amazing, she is always helpful, reliable, answers all questions and always answers her phone, that’s what you need from an agent! Excellent customer service! I’ll recommend her a 100%."
We responded:
"Thank you so much for these kind words. We look forward to continuing to provide you with excellent service! "
Profile photo of zuleyka traknyak

zuleyka traknyak

September 24, 2025

5  out of  5
rating by zuleyka traknyak
"Needed homeowners and car insurance. Received the best service, best value and continued support from my agent Max. There is no one more knowledgeable, honest and reliable."
We responded:
"Thank you so much for trusting us with you home and auto insurance."
Profile photo of OX

OX

September 24, 2025

5  out of  5
rating by OX
"I cannot say enough good things about Maxiel Allen. From the very first phone call, she has treated me like family Maxiel Allen goes above and beyond to make sure I understand my coverage, answers all of my questions promptly, and genuinely cares about protecting what matters most to me. What really sets her apart is her professionalism, honesty, and attention to detail. Whether it’s helping me bundle policies, find the best discounts, or navigate a claim, I always feel supported and confident that I’m in good hands. The service is fast, friendly, and reliable every single time. If you’re looking for an agent who combines expertise with personal care go with Maxiel Allen she truly represents the gold standard of customer service in insurance. I highly recommend her to anyone who wants peace of mind and someone you can trust."
We responded:
"Thank you so much for these kind words. We look forward to continuing to provide you with excellent service! "
Profile photo of Leo Sanchez

Leo Sanchez

September 24, 2025

5  out of  5
rating by Leo Sanchez
"I just change my car insurance and I have great experience whit the agent mrs maxiel Allen thank your for all your help Exelente experiencia con state farm insurance gracias agente Maxiel Allen fue de mucha ayuda para tener el mejor seguro para mis carros gracias 🙏🏻🙏🏻👌"
We responded:
"Thank you so much for your feedback and for giving us the opportunity to help you with your insurance needs."
Profile photo of maikel chuecos

maikel chuecos

September 24, 2025

5  out of  5
rating by maikel chuecos
"Maxiel increíble atención y perfecto todo rápido 100 de 10"
We responded:
"Muchas gracias por darnos la oportunidad de ayudarte con su seguro de carro."
Profile photo of John Allen II

John Allen II

September 24, 2025

5  out of  5
rating by John Allen II
"Maxiel was amazing. She helped me start to finish, explaining everything needed to understand my insurance and which plan fit me best. Definitely will be referring friends and family to her."
We responded:
"Thank you so much for your feedback. We look forward to helping your friends and family as well."
Profile photo of S. Emp

S. Emp

September 24, 2025

5  out of  5
rating by S. Emp
"Switching homeowners and auto insurance to State Farm."
We responded:
"Thank you so much for trusting us with you home and auto insurance."
Profile photo of Reinaldo Romero

Reinaldo Romero

September 10, 2025

5  out of  5
rating by Reinaldo Romero
"I was attended by a pretty professional and kind agent, Maxiel. She walked me through out the process and gave me the resources that I need with good price/value insurance policy. Thank you Maxiel for your time, professionalism and support."
We responded:
"Thank you so much for your feedback and for giving us the opportunity to help you with your auto insurance needs."
Profile photo of EPIFFANY PRODUCTIONS

EPIFFANY PRODUCTIONS

September 10, 2025

5  out of  5
rating by EPIFFANY PRODUCTIONS
"excellent follow up and customer service"
We responded:
"We really appreciate the feedback. Thank you for giving us the opportunity to provide you with the top notch service you deserve."
Profile photo of matthew Lafleur

matthew Lafleur

August 29, 2025

1  out of  5
rating by matthew Lafleur
"Would give 0 stars if I could, this branch is great when they want your money. Then the customer service goes to zero and can’t even get a phone call back. I switched to geico and have been much happier."
Profile photo of Sebastián Muñoz

Sebastián Muñoz

August 21, 2025

5  out of  5
rating by Sebastián Muñoz
"Stephine was of much help, the process was clear and simple. I would recommend State farm if asked."
Profile photo of Madelaine Caballero

Madelaine Caballero

August 13, 2025

5  out of  5
rating by Madelaine Caballero
"Muy bien hasta muy alegre de regresar a la compañía ojalá y siempre puedan ofrecerme buenos precios"
We responded:
"Hola Sra. caballero, muchas gracias por darnos la oportunidad de ayudarte con su seguro de carro."
Profile photo of ree CODDOU

ree CODDOU

July 18, 2025

5  out of  5
rating by ree CODDOU
"Eric with Marcelo Perez State Farm was professional and helped me so very much with my auto policy, got me on board with an additional savings! Thank you again Eric"
We responded:
"We really appreciate the feedback. Thank you for giving us the opportunity to help you with your auto insurance needs. "
Profile photo of Curtis Camel

Curtis Camel

November 15, 2024

5  out of  5
rating by Curtis Camel
"Perfect thank you again"
Profile photo of alan villafuerte

alan villafuerte

November 12, 2024

5  out of  5
rating by alan villafuerte
"Great help getting insurance according to want I needed with Alexandra, smooth and easy process.👍👍"
Profile photo of Akhilesh UL

Akhilesh UL

November 1, 2024

5  out of  5
rating by Akhilesh UL
"Amazing people and they just explain things pretty good."
Profile photo of Cara Simon

Cara Simon

October 23, 2024

5  out of  5
rating by Cara Simon
"Very helpful and explained things well"
We responded:
"Thank you so much for your kind words, Cara! I'm glad to hear that everything was explained clearly and that you found the assistance helpful. Your feedback means a lot!"
Profile photo of Glenn Simon

Glenn Simon

September 27, 2024

1  out of  5
rating by Glenn Simon
"State Farm underwriters canceled my auto policy without informing me. I was driving without insurance for 6 weeks without any knowledge of the policy being canceled. My agent Leslie Estrada knew that it was canceled and failed to inform me. The reason they canceled it was that I didn’t respond to some questions about a previous claim but I provided a copy of an email answering their questions. So then the excuse was that I had not paid the insurance premium. The premium is on autopay. Why did they not charge me? Sounds like shady business practice to me. Incompetence in the agent and the back office staff."
We responded:
"Glenn, I appreciate you taking the time to speak with me. I sincerely apologize for the issue and truly wish you the best moving forward. We're always here to support you"
Profile photo of Serap coşkun

Serap coşkun

August 27, 2024

5  out of  5
rating by Serap coşkun
"It was fast and easy thank you for your help🙏"
We responded:
"Thank you for your kind words! I'm glad to hear that the process was fast and easy for you. Your satisfaction means a lot!"